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When something goes wrong in China

A local person beside you for the practical parts of a hospital visit

Being unwell in an unfamiliar country makes registration, payment, directions and language harder. We can help with hospital registration, practical translation and paid accompaniment. We are not a medical provider.

Hospital corridor prepared for visitor assistance

What we do

Administrative help and paid accompaniment

  • Help identify the practical registration or appointment steps for the institution you plan to use.
  • Help with directions, check-in, payment points and other non-clinical procedures.
  • Translate everyday and administrative exchanges where appropriate.
  • Accompany you in person for the separately agreed time and scope.
  • Help you keep track of the documents and next administrative steps the institution gives you.

Hospital, clinic, test, treatment and pharmacy charges are separate from our accompaniment quote and are paid by you directly.

What we do not do

Medical decisions stay with medical professionals

  • We do not give medical advice.
  • We do not diagnose a condition.
  • We do not prescribe, recommend or choose treatment.
  • We do not buy medicine on your behalf.
  • We do not promise a doctor, appointment, clinical outcome or access controlled by an institution.
  • We do not replace a qualified medical interpreter for diagnosis, consent, risks or other clinical communication.

This accompaniment is practical support, not emergency medical care. If the situation is urgent, contact emergency services or an appropriate medical institution directly.

How it starts

US$9.90 starts the work. It is not the price of the help.

Pay it and a person in Shenzhen begins on your trip today. Within 24 hours you get a written plan for your own dates, your own passport and your own problem — that plan costs nothing extra.

The US$9.90 comes off anything you book with us in the next 30 days.

01

Describe the need

Tell us the city, approximate date, institution if known, language needs and the practical point where you are stuck.

02

Work begins

A person in Shenzhen begins on your trip today.

03

Receive the plan

Within 24 hours you get a written plan that costs nothing extra.

04

Book the support

The US$9.90 comes off anything you book with us in the next 30 days.

Common questions

Before requesting health assistance

Can you book an appointment for me?

We can help you understand and navigate the administrative booking or registration process. Availability, acceptance of a foreign passport and appointment confirmation are controlled by the medical institution, not by China Unboxed.

Will you translate what the doctor says?

We can help with everyday and administrative language. Diagnosis, informed consent, treatment risks and other clinical communication should be handled by the institution's clinical staff, bilingual materials or a qualified medical interpreter.

Can you collect or buy medicine for me?

No. We do not buy medicine on your behalf. Prescribing and dispensing decisions belong to the appropriate licensed professionals, and you make any permitted purchase directly.

What does accompaniment cost?

A day with you is US$349 per day. At the fair, in the factory, at the hospital, in the meeting. Interpreting, plus written notes the same evening. See all published prices.

Is this an emergency service?

No. The ambulance number is 120. Do not wait for us in an urgent situation.

US$9.90 starts the work. It is not the price of the help.

Pay it and a person in Shenzhen begins on your trip today.

Credited against anything you book in the next 30 days.

Start now — US$9.90