China Supplier Scam: 4 Steps to Verify and Recover
Learn how to verify a Chinese supplier, preserve evidence, and decide the next steps if they stop responding. Take action now.

Tell us your dates, your passport and what is going wrong. Within 24 hours you get a written plan for that exact trip — the entry route, the border, the payments, the fair, the factory — and a plain quote for having someone beside you.
Credited against anything you book in the next 30 days.
Our 24-hour promise
Your written plan lands in your inbox within 24 hours of your payment. It is written by the person in Shenzhen who would be with you on the ground, not generated and not copied from a blog.
If it does not arrive within 24 hours, email us and we refund the US$9.90 in full. If it turns up late, you keep it and we still refund.
Pay it and a person in Shenzhen begins on your trip today. Within 24 hours you get a written plan for your own dates, your own passport and your own problem — that plan costs nothing extra.
The US$9.90 comes off anything you book with us in the next 30 days.
Before you fly — work out which entry route your passport qualifies for, which Canton Fair phase holds your product, and whether your bank card will bind to Alipay or WeChat Pay.
The hour you land — meet at the arrivals exit, register a local SIM, test Alipay or WeChat Pay on a real purchase, and test a transit card at the first gate.
The days you are here — collect the fair badge, choose the right halls, interpret all day, write down specifications and quotes, compare suppliers, and check the factory floor.
When something goes wrong — get through hospital registration and the pharmacy, replace a lost passport step by step, or visit the registered address of a supplier who goes quiet.
Every price below is what you pay us. Fair badges, tickets, hotels, transport, meals and factory samples are your own cost, at the real price, with nothing added on top.
| Service | Price | What is included |
|---|---|---|
| Written plan for your trip | US$9.90 | Back within 24 hours. Credited against anything you book in the next 30 days. |
| Supplier paper check | US$79 | Business licence, legal entity, registered capital, business scope, export rights. Written back within 48 hours. |
| Arrival, handled | US$149 | Met at the arrivals exit, SIM registered, Alipay or WeChat Pay tested with your own card, transit card working at the first gate. |
| A day with you | US$349 per day | At the fair, in the factory, at the hospital, in the meeting. Interpreting, plus written notes the same evening. |
| Three days at the fair | US$900 | Three full days with you, and a supplier comparison table you can still read after you fly home. |
| Factory visit on the floor | US$690 | We check the company on paper first, then go. Production line, equipment, warehouse, photographs and video, written report within 48 hours. |
| Pre-shipment check | US$390 | At the warehouse against your own checklist before you release the balance: count, model, packaging, labelling, photographs and video. |
| We go instead of you | US$2,490 | Up to three days on the ground for one factory or one dispute, when flying over is not worth it. |
Where: Shenzhen, Guangzhou, Dongguan and Foshan. Anywhere else in China, we quote the travel before you decide.
Not on this list, on purpose: We do not issue invitation letters, visas or any official document — we walk you through the free official route instead. We do not give legal or tax advice. We do not write contracts. We do not issue certified third-party inspection reports; for those we tell you which firm to hire. We never hold or exchange your money.
The US$9.90 is not a deposit on a specific date and does not hold a guide. It is credited, not refunded.
Seventeen years of doing this in the Pearl River Delta. The people who meet your flight, walk the factory floor and translate at the fair booth have been doing it since 2009. Shenzhen Dingbo Intelligent Technology Co., Ltd. is the company we work under today.
We are not an agency with a call centre. One person in Shenzhen reads your form and answers it.
If that person cannot help with something, you get told that, plus the name of who can.
Fresh from the ground
Practical answers we keep current — browse all guides.
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